Delivery Rates - Are determined by the products bought and the destination for delivery.
UK mainland deliveries are sent via the Post Office using standard parcel postage rates.
Minimum delivery charge is currently £3.60 per order.
For all other locations we will contact you with a delivery quote, and will not charge for goods or despatch without your prior approval.
Bulk Deliveries - May be delivered at special rates and on some occasions can be delivered by our own transport.
Overseas Delivery - We don't post overseas
Collections - Orders may be ordered and collected from the store
Order Follow Up - Contact us by telephone, or email to enquire after your order.
Reservation of Goods - All goods remain our property until paid for in full.
Damaged goods must be returned to us before replacing or refunding. These should be returned within a reasonable time period detailing the nature of complaint, the date of purchase and the care given to the product. Once a fault has been confirmed we will refund or exchange the goods as you require, subject to availability.
Our liability is limited to the selling price of the goods only.
If any of our items do not meet your satisfaction, then please return them to us in perfect condition in the packaging in which they were despatched within 28 days of receipt of the goods. We will refund or exchange the goods, as you require, less the return postage.
Returns must be sent recorded delivery and a recipients signature obtained. We cannot accept liability for any goods posted by customers.
Refunds will be made via the method of payment ie back to your paypal account.
This does not affect your statutory rights.